Question: What is the difference between the qualifying words FIRST and NEXT on the exam? 

Answer: These two words have the same meaning. It is important to note that they are chronological. This means that the correct answer refers to something that should be done in order and before the other options listed. For example, you need to get a cup from the cabinet before you can fill it with water. First and next refer to the order in which you complete a task. Often, this refers to something you would do in that moment with that client, rather than when the client leaves. 

These qualifiers are different than BEST, MOST IMPORTANT, AND MOST LIKELY, which are not chronologically based. 

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